Privacy PolicyWe are committed to safeguarding the privacy of our customers and this policy sets out how we will treat your personal information. We confirm that we will always adhere to the Data Protection legislation in force within the United Kingdom. This Privacy Policy only relates to pippandme Limited and relates to any form of communication with us and does not affect or govern your internet usage outside of the pippandme Limited website. (1) What information do we collect? We may collect, store and use the following kinds of personal information: • Information that you provide to us when using this website. • This includes information provided at the time of registering to use this website, subscribing to our services or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, or our partners and when you report a problem with the website. • Information you provide to us when applying through the website for registration, which will typically include your name and contact details. • If you contact us for any reason, we may keep a record of that correspondence. • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. • Details of transactions through the website to which you are a party and of the fulfillment of your orders. • Details of your visits to the website including, but not limited to, length of visits and page views, traffic data, location data and other communication data and the resources, advertisements and linked sites that you access. (a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system and referral source, (b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (c) information that you provide to us for the purpose of registering with us; (d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters. (2) Using your personal information Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website and your account; (b) improve your browsing experience by personalising the website; (c) enable your use of the services available on the website; (d) send to you goods purchased via the website, and supply to you services purchased via the website; (e) send statements and invoices to you, and collect payments from you; (f) send you general (non-marketing) commercial communications; (g) send you email notifications which you have specifically requested; (h) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (these communications are optional and you can inform us at any time if you no longer require us to contact you in this manner) (i) we will not without your consent provide your personal information to any third parties for the purpose of direct marketing; (j)deal with enquiries and complaints made by or about you relating to the pippaandme Limited website and other uses. Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing your payments made via our website and dealing with complaints and queries relating to such payments. (3) Cookies We do not monitor your use of the Internet but we do use cookie technology to monitor your use of the pippaandme Limited website service. Cookies are text files which are placed in your computer’s browser to store your preferences. Cookies do not tell us your email address or other private information; however, once registered or subscribed, your details can be linked to the data stored in the cookie. We use cookies in order to understand site usage and improve the content we offer you, and to recognise you when you return to the site. Most browsers are initially set up to accept cookies. You can reset most browsers to refuse to allow cookies to be sent to your computer, but this is not advisable, because as a result some parts of the site may not function properly. We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website;. We will use the persistent cookies to: enable our website to recognise you when you visit as well as to ensure that your order is processed correctly and to enable us to use the information to improve our website and service to you; Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. (4) Disclosures We reserve the right to pass your personal data to third parties to the extent it supports our business operations and for audit purposes but does not contravene the Data Protection Act. We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the processing or dealing with your order or for the purposes as set out in this privacy policy. In addition, we may disclose your personal information: (a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); (d) We may pass or disclose your information to associated third parties or companies who adhere to the Data Protection Acts 1984 and 1998 within the UK, solely for the purpose of answering any queries or concerns you may have. Except as provided in this privacy policy, we will not provide your information to third parties. (5) International data transfers Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area. In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information. (6) Security of your personal information We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information as set out within this Privacy Policy. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not never ask you for your password by email or telephone, only when you log in to the website. (7) Policy amendments We reserve the right to update or amend this privacy policy from time to time and by placing an order with us you agree to all the terms and conditions set out herein to the most current version. (8) Your rights You have the right to request any personal information we hold about you or access your data as well as the right to block any specific uses of your data.. Provision of such information and rights will be subject to: the payment of a fee (currently fixed at £10); and we may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes by email at any time. You also have the right to access your data, have changed any inaccuracies in the details we hold about you, the right to object to the use of your data and the right to block any specific uses of your data (9) Third party websites The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites and we strictly deny liability and responsibility for any loss or damage incurred by you or any associated person in any manner whatsoever whether indirectly or directly related a third part website (10) Updating information Please let us know if the personal information that we hold about you needs to be corrected or updated. Customer Consent By using our website, you consent to the information you provide being processed for any of the above marketing purposes, except where you have chosen to opt out of being contacted by us or third parties. You can unsubscribe from our emails at any time by either using an appropriate link if provided in the emails that are sent to you or otherwise informing us by e-mail. (11) Contact If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by post to 14A Lunham Road, Gipsy Hill, London, SE19 1AA. (12) Data controller The data controller responsible in respect of the information collected on this website is Aliya Rashid, pippaandme Limited. Our data protection registration number is: Z2678472 |
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